Privacy Policy
Privacy Policy
This privacy policy describes how your personal information is collected, used, and shared when you visit www.snacker.at (the "Website") or purchase something there.
PERSONAL DATA WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you navigate the Site, we also collect information about the individual web pages or products you visit, the websites or search terms that brought you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."
We collect device information using the following technologies:
- "Cookies" are data files stored on a device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, see http://www.allaboutcookies.org to find.
- "Log files" log actions on the website and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamp.
- "Web beacons," "tags," and "pixels" are electronic files used to collect information about how you navigate the website.
When you purchase or attempt to purchase something on the Site, we also collect certain information from you. This includes your name, billing address, shipping address, payment information (which is transmitted to the payment providers we select to securely receive your payment), email address, and phone number. We refer to this information as "Order Information."
By "personal data" in this privacy policy we mean both device information and order information.
HOW DO WE USE YOUR PERSONAL DATA?
We generally use the order information we collect to fulfill orders we receive through the Site (including, without limitation, processing your payment information, arranging shipment, and sending you invoices and/or order confirmations).
We also use this order information to:
Communication with you;
Reviewing our orders for potential risk or fraud and providing you with information or advertising related to our products or services, where consistent with your privacy settings.
We use the device information we collect to screen for potential risk and fraud (in particular, your IP address) and generally to improve and optimize our website (for example, by analyzing how our customers navigate and interact with the website and to assess the success of our marketing and advertising campaigns).
DISCLOSURE OF YOUR PERSONAL DATA
We share your personal information with third parties who help us use your personal information as described above. For example, we use Shopify to operate our online store. For more information about how Shopify uses your personal information, see: https://www.shopify.com/legal/privacy . We also use Google Analytics to understand how our customers use the website. For more information about how Google uses your personal information, see: https://policies.google.com/privacy?hl=de . You can deactivate Google Analytics here: https://tools.google.com/dlpage/gaoptout . We also use Trustpilot, where you can write and publish reviews of our shop. Trustpilot also uses cookies. More information here: https://legal.trustpilot.com/
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
DO NOT TRACK
Please note that we will not alter our website's data collection and use practices when we receive a "Do Not Track" signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to request that it be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the details below.
Additionally, if you are located in Europe, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site) or to pursue our legitimate business interests listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will retain your order information for our records unless you ask us to delete this information.
CHANGES
We may change this privacy policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons.
CONTACT
If you require more information about our privacy practices, have questions, or would like to make a complaint, please contact us by email at snacker.at@gmail.com or by mail at the address below:
Wiener Neustädter Straße 50C/18/1 2490 Ebenfurth, Österreich